Microsoft Dynamics 365 is a business application that combines CRM and ERP capabilities to help you empower your employees, engage customers, and optimize operations. To build dynamic and incisive business solutions with Dynamics 365, you’ll need to have basic understanding of the Microsoft Dynamics CRM platform.
This comprehensive 2-in-1 course contains in-depth content balanced with tutorials that put theory into practice. It’s focus is on giving you both the understanding and the practical examples that will allow you indulge in the world of Microsoft Dynamics 365.
This training program includes 2 complete courses, carefully chosen to give you the most comprehensive training possible.
The first course, Start Up Guide For Microsoft Dynamics 365, course starts off with setting up a Dynamics CRM trial instance and understanding its basic navigation. You will then learn to perform CRUD operations on CRM records. You will also learn to analyse data using dashboards, charts, and reports. Next, you will learn to import and export data from Dynamics CRM. You will work with Dynamics CRM using Outlook.
The second course, Designing and Building Custom Apps using Dynamics 365, course starts off with setting up fast and effective collaborative development and a mature Continuous Integration pipeline using Microsoft Team Services, npm, Nuget, and Gulp. You will then learn a framework for effective data modelling of entities within Dynamics 365 and how functionality can be built up in iterations using user story mapping. You will also learn about base currencies to ensure that your custom apps do not run into any challenges as they grow in complexity and usage. Next, you will see how logical and physical architecture of integration with external systems is examined using the new Web-Hooks and Virtual Entity features, allowing data to be both consumed and output in a robust and efficient fashion. You will learn about the new Xrm client API features of the Unified Client provide exciting new ways of extending your forms and grids which are demonstrated using the sample application being built. Further, you’ll learn how to extend your Microsoft Dynamics 365 Customer Engagement business applications using HTML, TypeScript, and CSS using KnockoutJS via the MVVM design pattern so that your logic can be unit tested and deployed with easy and effortless repeatability.
By the end of this Learning Path, you’ll be able to build and support enterprise scale business applications with Dynamics 365.
About the Authors:
Piyush Paliwal has been working as a Microsoft Dynamics CRM consultant for more than half a decade and have been associated with Microsoft for a few years now. During this time, he has helped various customers manage their sales pipeline by bringing their business processes in Dynamics CRM or Dynamics 365. In his spare time, he usually prefers to go for a drive.
Scott Durow is a Microsoft Business Solutions MVP specializing in Dynamics 365. He is a committed and passionate software architect & technologist with a successful track record of realizing business vision through enterprise/application architectures that are tightly aligned with budget and timescales. By combining his detailed technical knowledge with a clear grasp of the wider commercial issues, Scott can identify and implement practical solutions to real business problems. He is an excellent communicator and technical author, regularly speaking at conferences in the UK and abroad. Scott’s software career spans more than 20 years where he has moved from assembly language device driver programming, industrial control software and then into enterprise business applications. His experience covers work in Europe, North America, and Japan. He is also the author of the Ribbon Workbench for Dynamics CRM and SparkleXRM.