Pluralsight

What is Dynamics CRM 2011?

10-day free trial
$ 29.00/month
+ all courses
Course Description

This course is an introductory overview of Dynamics CRM 2011. Dynamics CRM is a powerful tool that can organize and automate the sales and marketing cycles of your business.This course offers a basic understanding of Dynamics CRM and its capabilities. You will learn about the primary system entities, Account, Contact and Lead, and how they work together. In addition you will learn how to use marketing tools, reports, goals and workflows to further extend the usefulness of Dynamics CRM to your organization. Finally this course will show you how to customize Dynamics CRM to ensure a 360 view of your customers.

Course Details
en
en
Julie Yack
Self-paced
Beginner
2 hours
Pluralsight

What is Dynamics CRM 2011?

10-day free trial
$ 29.00/month
+ all courses
Course Details
en
en
Julie Yack
Self-paced
Beginner
2 hours
Course Description

This course is an introductory overview of Dynamics CRM 2011. Dynamics CRM is a powerful tool that can organize and automate the sales and marketing cycles of your business.This course offers a basic understanding of Dynamics CRM and its capabilities. You will learn about the primary system entities, Account, Contact and Lead, and how they work together. In addition you will learn how to use marketing tools, reports, goals and workflows to further extend the usefulness of Dynamics CRM to your organization. Finally this course will show you how to customize Dynamics CRM to ensure a 360 view of your customers.